Q1. What is your lead time?
A: Stock: 5-15 days in general. No stock: 15-30 days after samples confirmed. Or please contact us by email for specific lead time base on your order quantities.

Q2. How does your factory do regarding quality control?
A: Quality is priority. We always attach great importance to quality control from the very beginning to the end:
1) We produce product according agreed technical requirements strictly;
2) We do full tests according to test methology;
3) We have a professional QA/QC team to ensure the quality.
4) We provide test report to customer to confirm before shipment;
5) If any unit was confirmed by customer and us not consistent with agreed specification or test report, we accept replacement/return/refund till customer's acceptance.

Q3. Do you accept OEM or ODM order?
A: Yes, we are a professional manufacturer that can provide OEM and ODM services according to customer needs

Q4. What are your terms of delivery?
A: We can accept EXW, FOB, CIF, etc. You can choose one which is the most convenient for you.

Q5. What is the payment way?
A: TT, L/C, Pay Later, West Union,Online Bank Payment.

Q6. What is warranty?
A: Standard 12 months and negotiable for longer warranty.

Q7. What is the packing quality?
A: For sample order, we use carton box with sponge, and batch order, we use wooden box.

Q8. What is final price?
A: If standard product, price as in the price table, if customized product, price by checking with sales, so as to different qty needs.

Q9. How to choose product?
A: We are a professional manufacturer that can provide standard product on shafe, or products by customer's specific requirements;
1) Customer raise some certain different technical requirements based on standard products;
2) Customer provide specific and comprehensive technical requirements to sales to evaluate;
3) Customer explain application to sales to provide suitable products;